Frequently Asked Questions

For lash extensions, a patch test is optional and available upon request via Instagram (gbxbeauty_) or email (hello@gbxbeauty.co.uk). For brow lamination or Korean lash lift, a patch test is essential 24-48 hours before your appointment.

To ensure a relaxing and comfortable environment, appointments are for clients only. If you need to bring a guest, please contact me before your appointment via email (hello@gbxbeauty.co.uk) or Instagram DM @gbxbeauty_

Yes! There is free onsite parking available outside the studio, making it easy to visit from Sutton, Croydon, Wallington and surrounding areas.

GBXBeauty is a home based studio located in Beddington (CR0) between Sutton and Croydon, and a short distance from Wallington, South London. The full address will be sent in your email confirmation.

Please find the "book online" page to book an appointment. Before booking, ensure you have read all of the policies located on the "policies" page.

A lash lift curls and lifts your natural lashes from the root, giving the appearance of longer, fuller lashes without any extensions. Results last 6-8 weeks and it's completely low maintenance - perfect if you want to wake up with beautiful lashes every day.

A Korean lash lift uses a more advanced technique originating from South Korea that creates a softer, more natural-looking curl compared to a traditional lash lift. Rather than a uniform curl, it lifts the lashes at the root for a wide-eyed, fanned effect that suits all eye shapes. It's gentler on the lashes and the results tend to last slightly longer.

A Korean lash lift typically lasts 6-8 weeks depending on your natural lash cycle and aftercare routine.

Yes! One of the best things about a Korean lash lift is that you can wear mascara. I recommend a nourishing or water-based mascara rather than waterproof, as waterproof formulas can be harsh on the lashes.

Yes - glasses are no problem at all. Contact lenses should be removed before your appointment and you can reinsert them once the treatment is complete.

A Korean lash lift enhances your natural lashes with no added length or volume beyond what you naturally have. Lash extensions add individual fibres to your natural lashes for a more noticeable, customisable look. Both are beautiful - it just depends on the level of maintenance and look you prefer!

For the first 24-48 hours after your lash lift: Keep lashes completely dry - no water, steam, swimming or sweating Avoid eye makeup including mascara Don't rub or touch your lashes Sleep on your back or use a silk pillowcase Avoid saunas and hot showers After 48 hours, apply a lash serum or castor oil nightly to keep your lashes nourished and extend the life of your lift. Avoid waterproof mascara and oil-based eye makeup removers as these break down the lift over time.

I offer brow shaping, tinting, lamination and waxing. Not sure what's right for you? Drop me a message and I'll recommend the best treatment for your brow goals.

Brow lamination typically lasts 6-8 weeks. Results vary depending on your hair type and aftercare.

Yes! I offer combined lash and brow appointments - it's the perfect way to get your full look sorted in one visit.

For the first 24 hours after your lamination: Keep brows completely dry - no water, steam or sweating Avoid saunas, swimming and sweaty workouts Don't apply makeup or skincare directly on the brows Sleep on your back to avoid flattening them overnight After 24 hours, apply a nourishing brow oil or caster oil daily to keep the hairs hydrated and healthy. Avoid picking or rubbing your brows and use SPF to protect the tint and shape from fading.

A Full set of lashes can take anywhere between 1hr 45 minutes to 3 hours. An infill can take 1hr to 2hrs depending on the condition of the lashes. Each individual has a different amount of natural lashes and the desired outcome all affect the duration of the appointment.

This is dependent on many factors, the retention of eyelash extensions not only depends on the application process but also on the aftercare. If you are following all aftercare instructions such as cleaning them then your extensions can last up to 6 weeks! The better you look after your extensions, the longer they will last. However, retention is also dependent on your eyelash cycle, some people have a faster eyelash cycle which means that your eyelashes grow out faster so you may need more frequent infills. Other factors such as hormones and medication may affect lash retention.

Retention is a common term used in the lash industry and refers to how long the eyelash extensions last. Good retention means the eyelash extensions have lasted a long time. To achieve good retention, please follow all eyelash extension aftercare.

Infills should be done every 2-3 weeks to keep your lashes looking full. There should be at least 50% of extensions left on each eye for an infill. Infills after 4 weeks will always be charged as full sets. It is likely you may still have over 50% of extensions left after 4 weeks. Due to the number of outgrown lashes at this time, once they have been removed there won't be many extensions left so a fullest is required to get your lashes full again.

All fans are carefully handmade during every appointment.

There is no difference! Volume lashes are only called Russians because the fanning technique which is required when making volume lashes originated in Russia. Every eyelash technician has their preference to as what they call them, but they are the same thing.

Yes! Please book under "foreign infill".

When applied correctly, they don't. Please note that as long as your natural eyelashes are strong and long enough to support the extensions that you get, your natural eyelashes will be fine. Not everyone's eyelashes can support a super full and long set. If your eyelashes are too weak for the type of set you get done then this may start making your natural eyelashes even weaker. Your eyelash technician should know best at what lengths and volume your natural eyelashes can support to keep them healthy. Eyelash technicians are trained to isolate each eyelash when applying extensions. Extensions are only damaging when they haven't been applied properly, you should feel no discomfort when having eyelash extensions. If you do, then they have most likely been applied incorrectly and should be removed by a professional ASAP.

Our eyelashes follow a natural eyelash cycle which means we shed 3-5 eyelashes everyday. So when you see a natural eyelash attached to an extension after they fall out, this is normal! (As long as it's one extension or one fan attached to the natural eyelash). Your natural eyelashes fall out anyway but they are so fine we don't notice them fall out when we don't have extensions.

It definitely should not and will not hurt! First, undereye pads are placed to cover your bottom eyelashes. The process of getting eyelash extensions should be pain-free and relaxing. This is why so many people fall asleep, don't worry this is normal!

Eyelash extensions is a luxury service which should not be rushed. We have around 150-200 eyelashes on each eye and each eyelash needs to be carefully isolated before an extension can be placed on. To be safe, it is important that I take my time doing this. The only advice I can give if you want your appointment to be faster is to keep talking to a minimal as that can slow me down. There will usually be a podcast or relaxing playlist in the background. Bring your own earphones if you wish!